In compliance with Law 1581 of 2012 and Decree 1377 of 2013 of the Republic of Colombia, PH Food & Tech S.A.S., owner of the Adelaide Bake and Grill brand (hereinafter "Adelaide"), with NIT 900.946.013-0, informs users of the website www.adelaide.com.co about this Personal Data Processing Policy.
Corporate Name: PH Food & Tech S.A.S.
NIT: 900.946.013-0
Address: Carrera 10 # 106 - 27
Email: adelaide106@phfoodtech.com
Phone: +57 (312) 577-2168
The personal data collected through the contact form on the website www.adelaide.com.co will be used for the following purposes:
To address complaints, suggestions, and requests made by customers.
To manage the scheduling of special events requested by users.
To provide information related to products, services, events, or promotions from Adelaide.
To conduct satisfaction surveys or market studies related to the services offered by Adelaide.
To comply with legal and contractual obligations.
According to current regulations, data subjects have the following rights:
To know, update, and rectify their personal data.
To request proof of the authorization granted for the processing of their data.
To be informed, upon request, about the use that has been made of their personal data.
To file complaints with the Superintendence of Industry and Commerce (SIC) for violations of data protection regulations.
To revoke the authorization and/or request the deletion of data when constitutional and legal principles, rights, and guarantees are not respected.
To access their personal data that has been processed free of charge.
To exercise their rights, data subjects can send a request to PH Food & Tech S.A.S. through the following channels:
Email: adelaide106@phfoodtech.com
Physical address: Carrera 10 # 106 - 27
Phone: +57 (312) 577-2168
The request must include the full name of the data subject, a copy of an identity document, a description of the request or right they wish to exercise, and any supporting documents, if necessary. PH Food & Tech S.A.S. will respond to the request within the timeframes established by law.
PH Food & Tech S.A.S. implements the necessary technical, human, and administrative measures to ensure the security of personal data and prevent its alteration, loss, consultation, unauthorized use, or access.
PH Food & Tech S.A.S. reserves the right to modify this Policy at any time. Any changes will be communicated through the website www.adelaide.com.co or other suitable means.
This Policy is effective from its publication and will remain in effect as long as PH Food & Tech S.A.S. processes personal data.
For special events, suggestions, or any complaints: